It is such a blessing to have food delivery apps like Zomato, Swiggy, and UberEats that provide us with our favorite food anywhere we want. Be it the comfort of our home or at an office, your cravings can be satisfied by just selecting the food and restaurant. The market of the food delivery apps is on its extreme level. The advent of mobile technology has brought such a big change in it. Industries like healthcare, Logistics, Food, Taxi Booking, etc. are moving along rapidly to gain sales and customers across the Market. Furthermore, customer satisfaction and customer services are two major factors that every company needs to focus on it. There are several services providing apps out there that are working on customer services.
In today’s world every other person has food delivery mobile applications in their smart devices to order food online. The online food ordering mobile apps are enabling food lovers to book and receive food from a wide chain of restaurants. It is now easy to order and receive food at the doorstep with trending food delivery applications.
An application with a very user-friendly and easy-to-use user interface (UI) influences more and more customers. In addition, there are several other features in the mobile application that you need to consider before making it live. Geo-location, auto price calculation, map, review & rating, detailed information of restaurant and many others are the heavy demands from the customers that you should implement in your food ordering applications.
In today’s world around 70% of users use their smartphones to fulfill their requirements whether it is online ticket booking, cab booking, paying online bills or food order. With the heavy demand for healthy eating, several restaurants are coming up every day in the tech world. The cost of the food delivery app varies depending on your needs or requirements. As we all know that the common functionalities are almost the same in every food ordering and delivery app. If you want to add some advanced and unique features it will increase the cost and development time. Not every restaurateur can afford to build an app like Zomato and Uber Eats due to heavy development cost. However, if you want to compete and succeed in the fast-growing market, then keep development cost aside and go for online business.
The food ordering or food delivery industry nowadays is touching the sky in terms of generating massive revenue. If we talk about the numerical figures. Zomato has reported 21 million orders per month in September 2018, Whereas Swiggy touches 20 million monthly orders in September 2018. We can see it becoming twice in a year or so. As per the reports, around 45% of smartphone users are using their smartphones to get information about restaurants, delicious food and more. The revenue of online food delivery is expected to show an annual growth rate (CAGR 2019-2023) of 9.1%, resulting in a market volume of US$11 569m by 2023.
Such apps have made life so much easier, especially for people living alone. Moreover, they promise delicious food on your doorstep without compromising the quality of the food.
These apps have become a great hit amongst people, and for the firms that want to invest in the food industry, this is their way.
This kind of app belongs to a single brand and it is they who are responsible for everything- receiving the order, making food and delivering it. The examples included Dominos’ and Mc Donald’s etc.
This is the kind of app that lists all the restaurants which are near the customer’s location. Information about food is passed on to the restaurants that prepare the order and then the food is delivered by the app’s delivery boys. UberEats, Swiggy, and Zomato fall into this category.
If your firm is looking to invest in the multi-million food industry, you first need to collaborate with restaurants. This way you can provide different and numerous cuisine to your customers, which will make your app the best food delivery apps. After that, both the firm and restaurants have to develop a food delivery app.
Now, it is important to build a food app that has three versions catering to all three branches- Users, restaurants and the firm. All the three versions of the app must be connected to each other, then only they will work best to generate revenues for both firm and restaurants and satisfaction for consumers.
Admin Log-in: An admin panel is an app-based interface that helps admin in managing operational activities right from food order or deliver reports, offers to restaurants’ data.
Manage Customer Account: In this section, admin can manage customer account and follow their requests in order to provide a better service.
Manage Restaurant Account: Admin can also manage restaurant accounts. The work of adding new restaurants is also performed by the by the admin.
Manage Driver Account: Admin can manage drive account. And can also create and delete drivers account.
Send Push Notification From Admin Panel: Admin can send notifications to customers for all the available offers, discounts and new updates.
Customer Sign-up/Log-in (Mobile Number, and Social): Individuals can sign-up and log-in easily to an app using a mobile number and email id to make an order online.
Navigation Menu: This is the essential feature which helps your customer to find anything related to food and restaurant that they want.
Restaurant List: This is the first screen (Home Page) that shows all the restaurants available. Your users can make their choice as per the list of nearby restaurants.
Restaurant Profile: Customers can see the restaurant profile such as address, food menu, and rating & reviews to place a better order.
Food Menu (Categorized): Food menu, it is a special lineup of dishes that are categorized in order to make a hassle-free online order. After selecting the restaurant, its menu with prices and discount must be made available to the user for selection.
Search/Filter: It is mandatory for the mobile food ordering app and is placed on the user screen, and let you search for any dish and restaurant.
Food App Cart: The customer can add all the items in the cart that they have selected to make payment. The selected food can be edited or removed before confirming the order.
Offer and Promo Code: The food delivery app must have a section for showing the available offers and discounts.
Payment Mode: Once the order is confirmed, users are taken to the payment section where different modes of payments are available. Keeping the option of Cash on delivery is optional, but having it can be a good thing.
Rating & Review: Optional but as an app owner, you can include comment and review section for every restaurant.
Order History: This feature will allow your customers to get a detailed order history.
Contact Information of Delivery Boy: Every food delivery application has contact information of food delivery boy. When your order is confirmed by the restaurant, then you will get contact information of food delivery boy.
Live Order Tracking: This feature costs more, but important and lets the user keep track of their order by checking the map. The estimated time of the delivery can be seen here.
Food Order Notification: It is an important feature that the app developer must include. It sends a message to the user when an order arrives at the restaurant.
Delivery Boy Log-in: This feature allows the delivery boy to access the features of food delivery application. Delivery boy can log-in using a valid ID which is provided by the admin.
Check Orders: Delivery boy can check all the ongoing orders, payment details and their time of delivery. Pending and completed orders can be checked from here.
Payment Claim: In case of Cash On Delivery (COD), the delivery boy will need to collect the payment from the customers.
Delivery History: The delivery person can track the record/history of all the completed orders. The order history can be tracked by daily, weekly and monthly.
Call To Customers: When the delivery boy receives an order, he can communicate with customers.
Geo Location: In this, the delivery person can get the location of the customer to deliver the order.
Log-in: Restaurateur can easily log-in using their ID. For an easy sign-in, it is a very user-friendly page for the owners of restaurants.
Dashboard: In this section, the restaurant owner can keep track of the pending and completed orders.
Content Management: In this section, all the contents (textual & visual) can be managed through a centralized Content Management System.
Accept or Reject Orders: This feature is essential in food delivery app for the restaurant to accept the orders that can be completed. The restaurant owner can also reject orders from the users that place at closing time.
Manage Restaurant Account: In this, the restaurant owner can manage hours of operation, food menu, food price, minimum order quantity, estimated delivery time, etc.
Payment: The section is all about taking the money from the user and transferring it into banks or other wallets. Revenue reports are also a feature that you may like to add.
Payment Management: Payments made by users using in-app payment options are also managed by admin.
In order to develop an app like Zomato, Swiggy, UberEATS, Eat24, and Postmate, there are some advanced features that you should consider to make your app stand-out. With the experience of developing dozens of apps in the same niche, we build applications by incorporating these types of essential features along with modern technologies.
Cloud Environment – AWS, Google, Azure
Foursquare’s API– For Listing Restaurant
Facebook SDK– For Social Login
Google Analytics or Mix Panel– For performance and analysis.
Amazon S3-For Data Backup
The cost of building food ordering mobile application like Zomato, and Uber Eats varies according to your requirements. Developing application in iOS and Android is quite expensive and may be out of your budget. And, it will also depend on the App Development Company that you are hiring. But still you want to know the cost of app development, then it is somewhere between $20,000 to $25,000 approximately. You can also Hire Mobile App Developers that will fit your time and budget. They charge on per hour basis. This per hour price differs according to the country the food delivery app is designed for.
In Europe and America- The price range is $100-$250 per hour.
In Eastern Europe- The price is $50-$150 per hour.
In India- The price of developing the best food delivery app is quite low as compared to Europe and USA. It is $10-$80 per hour for developing an on-demand food delivery app with all the features.
Now, as you have the basic gist, do market research about the target customers and their needs and then start developing the app.
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