The key to the success of any business is its customer. If the customers are happy and satisfied with the services of the company, it will flourish. A company whose consumer is always growing will keep climbing the ladder of success.
The same is true for Startups; actually, it is more important for them to have a great customer relationship. It should be a priority for them and doing this takes up a lot of time and effort on the startup’s parts.
But in recent time, managing customer relationship has become easy. All thanks to CRM software for startups.
An efficient Customer Relationship Management Software helps a startup to organize crucial data in a single location. It retrieves data from various sources and stores it in a single location. All the data related to consumers are stored on a custom CRM system. Any person can access, track and analyze all interaction that transpired between the company and the customer.
It helps them increase consumer engagement and satisfaction which in turn leads to a higher conversion rate. A study done by Salesforce (leading CRM company) states that the best CRM solutions have the potential of increasing sales by 29%.
So, if you are a startup, you need to integrate CRM software for your business. In this blog, we will learn about the best CRM software for startups.
Statistics That Show The Importance Of CRM
A survey shows that people are willing to spend more on a product that has a CRM system:
Having a mobile CRM solution has improved sales a lot:
Why Makes CRM Software Development Suitable For Startups?
Here are some points to remember when a Startup they invest in CRM software development.
A Startup depends on investment by other firms to grow their business. So, they can’t afford software which is costly. Thus, invest in CRM software for small business that can easily manage consumer data and provide them with the best services.
Startups are usually run by passionate people who may or may not have much technical knowledge. That is why it is essential to opt for a CRM software solution that is simple and easy to use. Otherwise, learning complex software will cost them money and time which they can’t do.
Ask the CRM software developer to create simple, consistent and stable software with minimal issues. A startup’s IT department has a lot of things to deal with; adding issues regarding CRM will not help anyone.
Make sure that the solution is actually helpful for your business. It should provide useful insights about the customer which the business can use for analyzing them. Only, then they can improve their services for better customer experience.
Develop custom CRM software that has the essential feature which you require from such software.
Best CRM software for Startups
Now, that we know what makes CRM software most suitable for startups. Let’s take a look at some of the best CRM solutions available in the market for Startups:
It has two plans- paid and free. The features you get with this CRM software are:
Some unique benefits of using Salesforce CRM are:
The biggest drawback of SugarCRM is that it is not free. It has a free trial, and even the paid version is not cheap. The paid version starts from $40 per month. But the reason for including this in the list is that it has the best customer support which can make a lot of difference.
It doesn’t have a free plan either, but the paid plan starts at $ 9 per month for one user. It is cheap, and you get all the essential and great features.
These are some of the best CRM software for Startups in the market. According to your startup’s need, chose the best CRM solution. But install one, because customers are key to a successful and long-lasting business. And customer relationship management software can help you engage more customers and retain them too.
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